Shipping policy

At Marka Store, we are committed to ensuring that your order is delivered safely and promptly. Please review our shipping policy carefully.

1. Shipping Area
We currently offer delivery services throughout Lebanon. Orders are shipped only within the Lebanese territory.

2. Delivery Timeframe
Shipping times typically range between 3-7 business days, depending on your location. Please note that occasional delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or high order volumes.

3. Order Processing
Orders are processed within 24-48 hours after confirmation. Since we accept cash on delivery, your order will be dispatched once it is confirmed by our delivery team.

4. Delivery Requirements
To ensure a smooth delivery process, please provide accurate and complete delivery details, including your address and contact number. Marka Store cannot be held responsible for delays or misdeliveries caused by incorrect or incomplete information provided by the customer.

5. Delivery Charges
A flat fee of $5 will be applied to all orders.

6. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor the status of your delivery. For any inquiries regarding your order, please contact our customer support team.

7. Damaged or Lost Orders
If your order arrives damaged or if it is lost during transit, please contact our customer service immediately. We will work with you to resolve the issue as quickly as possible.

8. Policy Updates
Marka Store reserves the right to update this shipping policy at any time. Any changes will be posted on this page and will become effective immediately upon posting.

For any further questions or assistance, please reach out to our customer support team. We're here to help ensure you have a seamless shopping experience with Marka Store.